Friday, June 15, 2012

Your Social Media Marketing Is Overkill

Social media marketing is an evolution. It's a different way to sell things and there are a couple of things that you need to keep in mind...

1. Don't overdo it.

2. Be respectful of your network.

3. Share valuable content occasionally.

There you go. These 3 guidelines will give you a pretty solid social media strategy. Read them again because I see far too many businesses who don't "get it".

Ignore these guidelines at your own risk; your efforts will probably backfire.

Don't Overdo It

If you're posting more than once a day you're overdoing it.

I've seen a lot of small business owners start to develop a following, get some responses and engagement from them and then get really excited about it. That's natural, when building up a business every bit of positive feedback is exciting!

But in social media, less is often more. The goal is to keep in touch with your contacts and earn their trust over time. You want them to remember you and be receptive to what you have to share or say so you can develop the relationship with them and eventually earn their business or get referrals from them once they trust you.

Guess what happens when you flood their feed with several updates every day?

They block you or remove you. You're spamming them.

Provide Value to Your Network

Remember that I've chosen to connect with you. I'm looking for things that benefit me, so if all you're doing is wasting my time then I will get rid of you. You should never be posting more than once a day in the first case and even that's probably overkill.

Remember that old saying about having two ears and one mouth? There's some truth in it and if you don't have something with value to share then you probably shouldn't post it.

Remember, social marketing is not the same as sharing cute pictures with your friends on Facebook. You're a professional who is trying to sell a product or service and you need to work to build trust and be taken seriously.

Why are you undoing all of your hard work?

Let's look at it another way. You've worked (or even paid) to build up your network so why are you driving them away? I see the same thing happen with businesses and customer service or problem resolution.

Stop and think about what you're doing for before you hit that button.

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